Improved Sales Management to Increase Sales & Revenue
SALES STRATEGY & PROCESSES | CUSTOMER ENGAGEMENT | SALES SYSTEMS | PEOPLE
Sales growth comes down to 4 core components
You can effectively manage your sales strategy, team and activity and lead your SME to sales success in four easy steps.
How do you grow sales & increase revenue?
Growing sales and increasing revenue isn’t just about appointing more sales reps to sell more product. In fact, despite what the name suggests, a successful sales strategy shouldn’t focus on ‘selling’ at all. It should focus on solving problems and adding value for your customers, which all begins with seeing your business through the eyes of your customer and considering what’s important to them.
Every business will be unique in the approach they take to a sales strategy. Some will have large sales teams, others will have one or two staff answering phones or taking enquiries. The importance of process, systems and the people themselves remains the same. In order to get better sales outcomes, businesses should be clear on what their sales strategy is and define the people, the processes and the resources required to deliver it.
What We Do
We help businesses of all sizes build a more effective and efficient sales process tailored for their business. We help establish the sales framework in which they want to operate and the customer engagement model that best matches their target market. We coach, train and mentor the front-line staff, or the management team responsible for them because we people is power! By being strategic about your sales processes, customer engagement, systems and people, you are setting yourself up for more sales, better customer engagement and longer lasting customer relationships.
The framework to build best practice and better results.
Strong customer engagement fosters brand growth and loyalty.
The ability to gain clarity to make better decisions.
They’re the face of your business, so help your people to help your customers.
So, you want to grow your business?
Business is plodding along and your staff seem to know what they’re doing and your customers seem relatively happy. Think about how things could be different if you had a team of empowered, motivated sales or customer service teams that WOWed your customers with every contact, your customers were so happy with their experience that they talked about it with their friends and on social media, and business started to BOOM! If this sounds good, then we should talk.
A few questions to consider:
- Are your sales team all delivering the same key messages to customers?
- Do you have consistency in service with every team member excelling at what they do?
- Do you customers rave about how happy they are in online reviews?
- Are you able to run reports on lead opportunities and conversions?
“Starting from scratch, we built a national chain of 26 retail stores under the G-Star brand. What an adventure it was employing over 250 staff at our peak.”Nick Hirons
“I would recommend Due North any day. Their professional service, friendly interaction and results have made sure our domestic market keep on coming through the door.”Hugo Strauss
“Due North has boosted our traffic and doubled our through the door customers in only 6 months of work! Highly recommended!”Ben Perry
“Our business has used Due North for over 2 years now for our digital marketing and CRM/sales support and it’s been fantastic. Forget a large agency, get personalised service.”Peter Thomas