Your website is your #1 marketing asset.
Its time to have a great website!
But what makes a good website is not just in the looks.
When done correctly, it can also be an amazing marketing asset that drives revenue growth for your business day in, day out. It’s got to impress the socks off your target audience (if you don’t, your competitors will) and it should truly express your brand personality with flair and flavour.
Unless it is built with the customer in mind, your website is unlikely to be performing at its best. It’s also what goes on behind the front end of the website that is important – how well is it optimised for SEO, how well was it designed with the end user in mind, and how seamless is the customer journey? These are all important aspects of an impressive website and will influence how well it converts visitors.
With over 17 years of experience successfully growing our own businesses, we’ve narrowed down the formula for business success. It’s all about:
We’ll help plan your journey so you’re on the right track to deliver the right results for your business.
We’ll navigate the path with the right tracking, measurement, analysis and strategy.
With small steps brings big rewards. We’ll optimise and improve results, generate more profit for lower costs, and bring you rapid growth and business success.
Your website strategy is about being clear on what we need your website to do for each of your target audiences, and what user journey each segment of your target audience will need & want in order for them to engage and ultimately convert. For example, a 33-year-old male will have very different needs from a 69 year old female, yet they both may be interested in your products or services. Your strategy should incorporate:
Research shows that content “above the fold” attracts the most attention – your core messages should on every page be given priority location and sit above the fold. You want to make sure that your website homepage features all of your core messages in a simple and easy to digest format.
It needs to be visually stunning but also practical. Consider using white space, bullet points, colour/buttons/typography (to differentiate things like hyperlinks or call to actions) and images to break up the page and make it easy to read.
UX / navigation:
Google Analytics is going to reveal a lot about who your website visitors are and how they are interacting with your website. Think about how patient you are when you’re navigating the world wide web. If you can’t find what you’re looking for in a matter of seconds, bang – you’re out of there. With this in mind, you need to make accessing, navigating and interacting with your website as simple and easy as possible. Think about:
With any website project, it’s important to have the right tracking and reporting in place to record accurate data from all your digital assets. This allows us to start producing the reports we need to see what is working and isn’t working in your marketing. The main focus for us is on using Google Analytics to track how people find your website, how engaged they are with your site from each digital channel, and what’s generating outcomes for your business. We will want to determine:
We will also conduct a website audit which will take into account your homepage, navigational structure, SEO optimisations, Sales propositions/USPs, content, user journey, about us, mobile responsiveness and lead capture ability.
Now that your website is up and running, technically sound and making prospects happy with a good user experience – it’s NOT the time to take your foot off the brake. Continually reviewing how your website is performing, how it looks, what messages you are broadcasting and how well you are continuing to meet the ever-changing demands of your audience is pivotal to being able to grow your business. You want to be thinking about:
Content is King:
How well is your target audience engaging with your website? Things to look at are engagement rate: Bounce rate, time on site, and behaviour (pages viewed), and the acquisition source.
Capturing leads may not be the first priority when you’re first launching your website, but it should definitely form a part of your longer digital marketing strategy. Visitors to your site who are willing to leave their email address obviously want to hear from you again and are therefore a qualified lead. There are lots of lead generation tactics such as providing free information (e-book, white papers or guides) or enticing visitors to sign up to newsletter for a % discount off first purchase). It’s an excellent way to start building your prospect database and build an email strategy, which is still one of the highest ROI activities around.
It’s time to do great marketing!